Frequently Asked Questions

.ma Domains (1)

Yes, we do. We have a dedicated website called www.domain.ma where our customers can purchase and manage their .ma namespace. For more FAQs about .ma domains you can go to http://www.domain.ma/faq.php

ADSL in Morocco (4)

How do i configure an ADSL PPPOE connection with a Sagem F@st 800 ?

Double-Click on the triangle to the right of the screen

you will get the screen below

Press simultaneously alt+d

Enter parameters as above and click on apply, Ok and Close

Double-click on the Internet ADSL icone

Enter parameters as below and click on Dial to connect to internet.

N.B. By default the Sagem Modem is installed with PPPOA VcMux

How do i configure an ADSL connection with a 3 Com router (3CRWE754G72-A)?

Open Internet explorer or another browser, type http://192.168.1.1 and Enter

Type the password by default admin and click on Log in

Check PPPOE and click Next.

Type parameters as above and click Next. For PPPOA ,choose VcMux

Click Next

Click on Next and Apply.

Don't forget to click on logout before leaving.

How do i check my ADSL speed on Linksys WAG200G or WAG354G ?

To check the ADSL speed on a Linksys router,perform the following steps :

Open your Browser, type the following link http://192.168.1.1.

Type the username Admin, the password Admin,click on status,and DSL Connection to check the Downstream rate in Kbps

How do I check my ADSL speed on a Zoom X4, X5 or X5V router?

To check your ADSL speed from a Zoom router X4, X5 or X5V, open your browser, type the IP address http://10.0.0.2, and Enter

Enter your username or the default admin and your password or the default admin

Check the downstream rate in Kbps

Email and Messaging (7)

How do i configure an auto-reply message?

Go to http://webmail.mtds.com, type your username and password. Click on Options and vacation message

Check send an auto-reply to sender and write the message to display.

Click on Change settings

Don't forget to click on Sign out before leaving.

How do I change my MTDS hosted email address password?

Go to http://intranet.mtds.com and enter your account Registration number and password. Once you are on our intranet you can manage your account add or cancel services, change passwords, and access your invoices and billing statments. If you no longer have your Registration number or password, please contact support@mtds.com or call us at +21237674861.

How do i delete messages from the MTDS webmail ?

Open your Browser, type the following link http://webmail.mtds.com,type your username and password

Check messages to delete and click on Delete
Don't forget to click on Sign out

How do I make MS Outlook Express leave a copy of messages on the MTDS server?

Open Outlook, click on Tools, Accounts, the tab mail, Properties,the tab Advanced and check Leave a copy of messages on the server

How do I configure my email account with Microsoft Outlook 2007?

To configure your E-mail account,perform the following:

Start Outlook, click on Next

Check Yes

Check Manually configure server settings or additional server types

Check Internet E-mail

Fill out the information as following

Click on Finish

How do i configure an email account with MS Outlook Express 6?

Open MS Outlook, click on Tools, Accounts, tab Mail, Add, and Mail

Enter your name as you would like it to appear in the From: line on all of your emails and click on next.

Enter the e-mail address provided by your email provider and click on Next

Enter the POP and SMTP servers of your ISP and click on next

Enter the Account name and the Password provided by your ISP. Click on next

Click on Finish

How do I authorize MS Outlook Express 5 or 6 to open attachments?

To authorize MS Outlook Express 5 or 6 to open attachments, perform the following:

Open Outlook, click on Tools, Options, the tab Security, and uncheck Don't allow attachments to be save or opened that could potentially be a virus.

mail (1)